SME (Small and Medium Enterprise) the fastest growing sector in India, and generating the most number of employment in the country is always looking for innovative ways to grow. Technology challenges for SME is the biggest hurdle for growth. There are very few IT Solutions provider in India who are servicing this sector with high value of interest.
Inspira Enterprise – Leading IT Solutions provider in India, has a dedicated team for Enterprise verticals who service Large, Small and Medium Enterprises. Inspira with its Center of Excellence in Networking, Unified Communication, Cloud, IT Security, Analytics & Healthcare solutions have listed out five common technology challenges for SME.
Top 5 common technology challenges for SME:
Governments establish many rules and regulations that guide businesses. Businesses normally change the way they operate when government changes these policies. Government economic policy and market regulations have an influence on the competitiveness and profitability of businesses. Business owners must comply with regulations established by federal, state and local governments. As technologies change at the speed of light, it’s vital for companies to innovate or will be left behind. IT Consultants can help to overcome the technology challenges for SME by consulting and integrating new technologies, in particular mobile, app development, and cloud computing.
Dependence on physical IT resources
One of the technology challenges for SME today is enabling employees to work productively, ensuring the security of the IT network and data. Systems should be in working condition to help employees work effectively. The emergence of Cloud computing and IT Managed Services has helped enterprises provide comfortable working environment for their employees by giving them an option to work from home. There are few technologies available in the market which has reduced dependency on physical IT resources at their premises by outsourcing IT services.
Not staying up with changing technology
Technology changes rapidly. Buying latest smartphones, tablets, wireless routers and other productivity devices – especially for entire team could be expensive. The cost involved to subscribe to Software-as-a-Service (SaaS) applications that are important to power everyday business functions – accounting, invoicing, customer relationship management, data storage etc. is high. Because of budget constraints SMEs can’t upgrade technology frequently, hence technology budgeting is one of the biggest technology challenges for SME.
Upgrading technology is an important strategy for two reasons: it helps business to remain competitive and enables employees to work efficiently. Improving tools due to impact on productivity may be too late. Establish an accurate annual budget to keep technology fresh. Take help of IT Service Providers to upgrade technology. Technology costs are trending downward as more vendors compete for business.
Inappropriate backup systems
The file accidently getting deleted, power outage, server crash, or any other data disaster can destroy important data there in the system. SMEs don’t have the big-business budgets to spend on data storage, backup and protection. They don’t have a reliable backup and disaster recovery plan. The right backup solution and disaster recovery procedures can help to overcome these events thus eliminating the downtime and expenses that accompany them.
There are a number of data solutions available. SMEs can physically take back up of data on an external hard disk, or can copy onto disc. One can subscribe to a cloud storage facility. The data backup source should be secure and accessible anytime. Loss of Data because of inappropriate backup system has always been a common technology challenge for SME, with bigger impact since lot of vital data is at stake.
Unclear device policies
All employees are responsible for the security of IT systems and the data on them. Policies should be clearly communicated to the employees.
Systems means all IT equipment that connects to the corporate network or access corporate applications like desktop computers, laptops, smartphones, tablets, printers, data and voice networks, networked devices, software, electronically-stored data, portable data storage devices, third party networking services, telephone handsets, video conferencing systems, etc. All data stored on company’s systems is the property of company. Users should be aware that the company cannot guarantee the confidentiality of information stored on the system. Organization’s system exists to support and enable the business. A small amount of personal use is allowed. However it must not be detrimental to users own or their colleague’s productivity.
Any information that is particularly sensitive or vulnerable must be encrypted or securely stored so that unauthorized access is prevented. Organization should monitor the use of its IT systems and the data on it at any time. The company should regularly audit networks and systems to ensure compliance with this policy.
IT Policies Every Small and medium Enterprises should have in place:
- Acceptable Use of Technology: Guidelines for the use of computers, fax machines, telephones, internet, email, and voicemail and the consequences for misuse.
- Security: Guidelines for passwords, levels of access to the network, virus protection, confidentiality and the usage of data.
- Disaster Recovery: Guidelines for data recovery in the event of a disaster, and data backup methods.
- Technology Standards: Guidelines to determine the type of software, hardware and systems will be purchased and used at the company, including those that are prohibited
- Network Set up and Documentation: Guidelines regarding how the network is configured, how to add new employees to the network, permission levels for employees, and licensing of software.
IT Services: Guidelines to determine how technology needs and problems will be addressed, who in the organization is responsible for employee technical support, maintenance, installation and long-term technology planning.