Inspira helps you to improve your workflow efficiency and reduce response times by optimizing support operations and processes through monitoring, managing and resolving your network infrastructure issues.
Overview
Inspira's NOC Offerings
Top reasons for provisioning Inspira NOC for monitoring & managing your IT & Network Infrastructure 24*7*365
Proactive Monitoring
INSPIRA-NOC proactively monitors the customer’s IT Infrastructure environment and effectively pre-empts issues to continuously improve on availability and uptime metrics
Friction-less Customer Experience
Seamless integration of people, processes and tools enables a friction-less customer experience
Lower TCO
Leveraging on shared services and with delivery focused on continually minimizing disruptions and reducing costs helps in optimization of investments
Process Compliant
We provide service excellence in accordance with ISO 20001:2011 and ITIL best practices. We are also CMMi Level 5 Certified (Svc & Dev)
Respond Faster to Issues
With advanced service mapping and event correlation capabilities, we are able to continually reduce the TAT & MTTR and thereby enhance business service uptime
Multi-Tool Capabilities
We protect your investment by working with the tools that you already use and we can adapt to changing requirements as your needs evolve
NOC + SOC Integration
Using our combined NOC + SOC Capabilities and integrated platform, we are able to monitor, optimize and manage the performance, availability and security requirements of your IT & Network Infrastructure
Key Highlights
Team of skilled technicians, who have hands-on experience in operating the latest Network operation tools- Comprehensive network, server, and application monitoring and a powerful operational framework
- Deliver detailed metrics which enables the monitoring teams to react quickly and optimize for peak support execution
- 24×7 NOC proactively monitor, detect, and measure the performance of your infrastructure
Benefits
- We aid you take control of your IT infrastructure by providing the best breed of NOC solutions designed to meet the specific needs of your technology environment
- End to End support and maintenance of CPE for the customers. It is proactively monitored and managed by expert engineers
- The complete, proactive monitoring and management of the network includes change management, fault and incident management, problem management, performance management etc
- All the incidents are reported, logged and handled by our NOC experts. An alert is sent to customer
- The NOC team also gets involved in high security, data backup & storage, damage control, and management activities
Customer Speak
Inspira is one the best managed service provider we have worked with till date. The team is very cooperative and is available 24 by 7. They proactively monitor our IT Infra and we are very happy with their service. We wish them all the best!!
- Leading PSU Bank
Which industry specific solution are you interested in?
0
Banking
0
Enterprise
0
Public Sector
