Technology · Americas

ZS Associates transforms from Analyst-Driven to Agentic AI-Augmented Security Operations with Microsoft Security Copilot and AI agents.

5000+ SOC IR Analyst tasks transformed to Agentic AI-driven execution, with approximately 80% accuracy.

// Client overview

A global professional services and IT consulting organization, ZS Associates operates across more than 40 offices with over 15,000 professionals. As its global operations expanded, ZS sought to enhance its Security Operations Center capabilities, accelerate threat investigations, and improve operational efficiency through Agentic AI-driven execution.

Inspira partnered with ZS Associates to transform its Security Operations Center (SOC) using Microsoft Security Copilot and purpose-built AI agents. By transforming manual intensive complex Triage and IR tasks to Agentic AI-driven execution with human oversight, this transformation helped to improve analyst productivity, strengthen detection and response consistency, and establish a scalable, governed foundation for AI-driven security operations.

Sector

Technology

Region

Americas

Engagement

Cyber transformation

Services

Security Copilot · Copilot Studio · Sentinel · Defender XDR · Purview · Microsoft 365

Technologies

Microsoft Security

// Key challenges

Increasing demands for faster threat detection, investigation, and incident response as global operations expanded.

Analysts spent considerable time gathering evidence, correlating security signals, summarizing incidents, and developing queries across multiple security tools.

The need to reduce repetitive manual work, improve analyst productivity, and scale SOC capabilities without proportionally increasing operational overhead.

The challenge of improving investigation consistency and introducing AI-driven automation while maintaining security governance, accountability, and human control over critical decisions.

// The solution · highlights

Inspira introduced an Agentic AI-driven SOC transformation vision during a business review and led an innovation workshop to demonstrate how Microsoft Security Copilot and purpose-built AI agents could enhance security operations.

Following the workshop, ZS engaged Inspira to lead the Agentic AI SOC transformation initiative, covering solution consulting, architecture, customization, and implementation, with governance and human oversight embedded throughout.

Inspira designed and developed tailored AI agents using Microsoft Security Copilot to support alert triage, threat hunting, incident investigation, detection engineering, and script analysis.

Integrated with Microsoft Sentinel, Microsoft Defender XDR, and Microsoft Purview, the AI agents streamline evidence collection, incident summarization, query generation, and investigation workflows while keeping critical decisions under analyst control.

// Outcome & benefits

5000+ SOC IR Analyst tasks transformed to Agentic AI-driven execution, with approximately 80% accuracy.

Developed more than 12 AI agents, with six additional agents in development to expand AI-enabled security capabilities.

Reduced investigation effort and improved operational efficiency by streamlining repetitive tasks and security investigation workflows.

Strengthened detection and incident response consistency across SOC operations.

Established a scalable, governed foundation for extending Agentic AI across SOC and security administration workflows without proportional increases in operational overhead.

// By the numbers · ROI

5000+ SOC Analysts IR Tasks to Agentic AI-driven execution

12+ AI Agents integrated with SOC

Improved analyst productivity

More consistent detection and response

A scalable foundation for AI-driven security

// Recognition

Microsoft Solution Partner - Cloud & AI Platforms

“Inspira has been a trusted strategic partner, helping us translate the promise of Microsoft Security Copilot, Copilot Studio, and Microsoft Sentinel into operational reality.”
Atman Trivedi, Director of Information Security, ZS Associates

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