A 24×7 Global Security Help Desk fronts every domain - one service owner, one SLA/KPI model.
One program with nine integrated managed domains - IAM, SOC, TVM, GRC, Infra & Cloud, Data, OT, ServiceNow, and Microsoft - delivered 24×7 from five Cyber Fusion Centres on the iSMART2 platform, with one service owner and one SLA/KPI model.
iSMART2 is our single-pane platform that tracks the same asset, user, and business service across ten security domains, with an 8-factor cross-domain risk engine, 4-state MITRE ATT&CK coverage, and plain-English AI queries grounded and validated for accuracy.
MDR is the SOC domain, run by an agentic AI engine: it takes 100% of alerts in, cuts Mean Time to Investigate to under 3 minutes, suppresses over 90% of the noise, and escalates only 5-10% to analysts - with fully explainable decisions and vendor-agnostic support across CrowdStrike, Palo Alto, Microsoft Defender, SentinelOne, and more.
Three ways: modular (every capability is a named SKU, no minimums), API-first (REST by default, embedded in your SOAR/ITSM), and native to your stack (runs on platforms you already own, portable on exit) - as a true CSaaS or a traditional managed model.
Five follow-the-sun Cyber Fusion Centres: Americas (Dallas, Westlake, Toronto), MEA (Dubai, Abu Dhabi, Riyadh, Nairobi), India (Mumbai, Chennai, Bangalore and more), and ASEAN (Singapore, Manila, Australia).