AI holds significant potential for bridging the digital divide

Email Interview

Interview by: Dr Nivash Jeevanandam
Interviewee: Prakash Jain, ED & Chairman

Ans: AI rapidly permeates all industry verticals and holds significant potential in bridging the digital divide. In education, generative AI can empower AI tutors to deliver personalized learning experiences, making quality education accessible even in remote areas. Text-to-speech tools powered by AI enable individuals with physical disabilities to navigate the digital world effortlessly. At the same time, content translation into local languages ensures fair access to knowledge for everyone. AI-driven solutions like mobile banking can extend banking and financial services to the unbanked population in the financial sector, fostering greater financial inclusion. AI-powered diagnostic tools in telemedicine offer patients in remote villages access to digital consultations and personalized treatments, improving healthcare outcomes. AI can also empower farmers with pest control strategies and crop recommendations, enhancing crop yields and agricultural productivity. Furthermore, AI applications play a vital role in developing smart cities, improving urban planning, and elevating the quality of life, thereby driving sustainable growth and prosperity for all.

Ans: AI is poised to revolutionize the cybersecurity industry through three key advancements: AI, blockchain, and quantum computing. AI leads the charge by enhancing threat detection and response, while blockchain ensures data integrity and provenance, verifying authenticity and tracking alterations. This combination fortifies against bad actors. Additionally, we create robust security frameworks by leveraging AI in our services—such as vulnerability assessments and threat simulations. Ultimately, a network of AI agents can provide:

  • Real-time insights across organizations.
  • Making security proactive rather than reactive.
  • Enabling us to stay ahead of emerging threats

Ans: Fostering AI talent and bridging the skills gap require a strategic focus on education, mentorship, and hands-on experience. Mentorship programs and upskilling workshops are key to promoting AI talent within our enterprise. Collaborating with Universities, organizing AI competitions, and cross-functional projects accelerate practical learning. Broader access to AI education is essential through school curriculums, scholarships, and online platforms. Partnering with government initiatives and advocating for policies that promote AI training will also help bridge the skills gap in India. We are actively involved with NVIDIA in the AI University Program, where we facilitate leading Indian Universities with advanced AI education. This initiative aims to equip students pursuing degrees such as BE in AI, Master of Engineering in AI, or even PhDs with real-world experience and knowledge.

Ans: At Inspira, we have integrated AI at multiple levels to enhance decision-making and strategic planning. Firstly, we’ve implemented an AI-powered website to provide visitors with granular insights, ensuring an interactive and personalized experience. We plan to have AI agents assist in various domains, from sales and marketing to HR and supply chain management. For example, each salesperson is supported by AI agents who analyze customer history and market trends, enabling them to make more informed pitches. Similarly, our eco-partners— vendors or suppliers—can communicate with AI agents to streamline feedback and optimize relationships.

Ans: Leaders must adapt work models to align with technological advancements in AI and data science, fostering an AI-centric organizational culture emphasising continuous employee re-skilling. They should possess a foundational understanding of AI technologies and concepts to grasp their potential impact fully. A data-driven mindset is crucial for making informed decisions, and leaders should prioritize monitoring and controlling AI systems, ensuring they align with ethical standards. Above all, leaders should adopt a human-centric approach, emphasizing creativity and integrating AI capabilities with human skills to drive superior business outcomes. 

The AI Advantage: Enhancing Cyber Resilience in Healthcare

By: Pritam Shah, Global Practice Head – OT Security and Data Security, Inspira Enterprise

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